1. Introduction

Welcome to Confidence Unlimited. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programs.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

 

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• • Register for a program or course
  • Fill out a contact or enquiry form
  • Book a free assessment or consultation
  • Download our brochures or resources
  • Make a payment through our platform

 

This may include: full name, email address, mobile number, company name (for corporate enquiries), designation, city, and payment information.

 

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• • Browser type and version
  • IP address and approximate location
  • Pages visited and time spent on each page
  • Referring URL
  • Device type and operating system

 

2.3 Information from Third Parties

We may receive information about you from third-party platforms such as Google, LinkedIn, or Meta if you engage with our advertisements or social media content.

 

3. How We Use Your Information

We use the information we collect to:

• Process your enrollment and deliver our training programs
• Send you confirmation emails, program schedules, and study materials
• Respond to your enquiries and provide customer support
• Send promotional communications (only with your consent)
• Process payments securely via Razorpay
• Improve our website, programs, and user experience
• Comply with legal obligations and regulatory requirements
• Generate anonymised analytics for business reporting

 

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Payment gateways (Razorpay) to process transactions securely
• Technology service providers (website hosting, email platforms, CRM tools)
• Legal or regulatory authorities if required by law
• Corporate clients for whom we deliver training — only employee data relevant to the program

 

All third parties with whom we share data are contractually required to maintain the confidentiality and security of your information.

 

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function
• Analytics cookies — to understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies — to serve relevant advertisements

 

You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enrollment records are retained for a minimum of 3 years for compliance and certification purposes.

Payment records are retained as required under the Information Technology Act, 2000 and applicable RBI guidelines.

 

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption, secure servers, and restricted access to personal data.

However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

 

To exercise any of these rights, please contact us at the details provided below.

 

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

 

10. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with a revised ‘Last Updated’ date. We encourage you to review this policy periodically.

 

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

 

Confidence Unlimited

Email: arthiraj@confidenceunlimited.in

Phone: +91 9885385658

Address: Flat No.302, Octa Heaven Apartments, Shaili Gardenia, Yapral Hyderabad, 500087

Website: https://confidenceunlimited.in/